AI-fluent operations · Worldwide
DoneBro places trained Operations Specialists and forward-deployed engineers with founders and operating teams. Every specialist is trained on AI tools and automation before they touch your account, and every process is documented so nothing lives in one person's head.
30 minutes, free. We'll show you a real process running with AI, live.
Tools
Automation, CRM, support, commerce and finance. If yours isn't here, learning it is part of the ramp, and it goes in your runbook.
What we do
Most agencies sell hours of generalist help. We sell people who can run a process end to end, automate the repetitive parts and write it all down.
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Specialists who use AI as a working tool, not a gimmick.
Every specialist is trained on Claude and other assistants for research, drafting and multi-step work, with verification built into the habit. You get the speed of AI with a person accountable for the result.
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Zapier, Make and n8n when they fit. Custom-built when they don't.
We automate with whichever tool suits the job: Zapier, Make, self-hosted n8n, or custom integrations written for your stack when off-the-shelf connectors run out. Everything is built in your accounts and handed over with a control interface you own.
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The infrastructure behind a pipeline that stays full.
List building, enrichment, deliverability and sequencing, set up properly and run every day. We treat outbound as a system: clean data in, authenticated domains, measured replies, and a CRM that reflects reality.
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Technical operators embedded in your stack.
For work that needs someone inside your systems: your repos, your CRM, your data. Forward Deployed Engineers ship the integrations, scripts and internal tools your team keeps postponing, and document them so you can run them without us.
In every engagement
The parts that make delegation stick are the same for every client.
01Trained on Claude, automation tools and our documentation habits before they touch your account.
02Every recurring task written down well enough for someone else to pick up. Built during onboarding, kept current.
03Anything non-trivial is recorded as it's built and turned into a step-by-step procedure.
04Done, next, blocked, and what we need from you. Every week, in your portal.
05Two weeks in, we ask the direct question: is this working? Then we adjust.
06The first one to two weeks are for learning your tools and edge cases. We say so up front.
Services
Eight areas, one standard. Filter by discipline, or open a service to see typical work and the tools involved.
Inbox, calendar, travel and the follow-ups that fall through the cracks.
Google Workspace · Microsoft 365 · Calendly · Notion
Researched lists, clean data and outreach that books meetings.
Apollo · LinkedIn Sales Navigator · Clay · HubSpot
From a single Zap to a custom-built system you own outright.
Zapier · Make · n8n · Airtable
Fast, on-brand responses and a help centre that answers for you.
Zendesk · Intercom · Help Scout · Freshdesk
Listings, orders, inventory and suppliers, kept in sync.
Shopify · WooCommerce · Amazon Seller Central · Etsy
One idea turned into a week of content, shipped on schedule.
Canva · Descript · Buffer · Beehiiv
Transaction coordination and lead follow-up that never slips.
Follow Up Boss · kvCORE · DocuSign · AppFolio
Invoices out, bills paid, books ready for your accountant.
QuickBooks Online · Xero · Bill.com · Expensify
Automations you own
Zapier, Make, n8n or custom code: whatever we build runs under your logins, comes with documentation and a control interface, and keeps working if we part ways.
Automations run under your logins and your billing. Nothing sits in an account you can't see.
Custom code, n8n or Make exports and Zapier setups are documented and handed to you.
See every run, retry failures and pause a workflow without calling us.
If we part ways, your systems keep running and your runbook explains how.
How we work
Six steps, the same every time. The ramp window is stated up front, in writing.
01
Thirty minutes to map what you want off your plate, including a short live demo of a real process running with AI. Free.
02
We interview you and document every task you're handing over into the starting SOPs your specialist will work from. Free, bundled into onboarding.
03
A trained specialist from our cohort is assigned, briefed on your runbook and introduced in your portal.
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One to two weeks while your specialist learns your tools, logins, voice and edge cases. Expect more questions early on; full speed by week two.
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A direct conversation about what's working and what isn't, and a plan to fix the second part.
06
Friday reports, a living runbook, and a portal where you delegate, track progress and flag anything urgent.
More detail on how we work.
The alternatives
Every option has a place. This is where DoneBro is different.
Engagement models
Start small and grow, or bring us in for a defined sprint. We scope every engagement on the discovery call.
40 hours / month
One Operations Specialist for a focused set of recurring work. The smallest engagement worth running well.
Discuss scope80 hours / month
Enough capacity to own a whole function, such as outbound, support or back-office, end to end.
Discuss scopeAd-hoc block
A defined push: a migration, an automation build or a backlog clear-out, with no long commitment.
Discuss scopeFAQ
A typical VA executes tasks you hand over. Our specialists are trained on AI tools and automation, so they can run a whole process end to end, improve it, and document it. You delegate outcomes, not keystrokes.
Because learning your tools, logins, voice and edge cases takes real time, and we'd rather tell you than pretend otherwise. It's the same investment as onboarding an in-house hire, compressed. Full-speed delivery begins by week two.
We don't keep a person idle on standby, and we won't pretend to. What we do is document every process from day one, with screen recordings and written procedures, so a handover picks up from your runbook instead of starting from zero.
Whatever you already use. Common ones include Google Workspace and Microsoft 365, HubSpot, Pipedrive, Notion, Slack, Zapier, Make, n8n, Shopify, Zendesk, QuickBooks and Xero. Where no tool fits, we build a custom integration.
Yes. They're built in your accounts, and you receive the source code, configurations, documentation and a control interface to monitor and manage them.
Credentials are shared through a password manager with scoped vaults, never over email or chat. We work on least-privilege access, sign NDAs and data-processing agreements, and document what AI tools may and may not see.
We're a distributed team working across time zones, with overlap on US and UK business hours as standard. Coverage windows are agreed per engagement.
Book a discovery call. If there's a fit, we send a proposal, run the free runbook setup, and your specialist starts on a month-to-month engagement.
Thirty minutes, no charge. We'll map what to take off your plate and show you a real process running with AI, live.
